‘Make Booking Online’ offers a comprehensive solution for Beauty & Spa Centres, enabling seamless online booking, efficient appointment management, staff scheduling, and automated client reminders. Enhance your business operations and customer satisfaction. Here’s how:
Configuring Your Booking System: Barber Shop
1 Set Up Your Business Profile
- Navigate to Administration \ Advanced Settings
- Open the “Business Profile” list.
- Enter your “Contact Details”, Social Media Details" and links, “Postal Address”, and “Location Info”.
- Upload your “Business Logo” files, including logo (recommended size: 180x70 pixels), logo sign (no text, recommended size: 128x128 pixels), banner (recommended size: 1200x500 pixels), and side image (recommended size: 450x300 pixels).
2 Define Your Business Hours
- Navigate to Administration \ Advanced Settings
- Open the “Business Profile” list.
- Click on the “Business Hours” item.
- Set your business days and hours of operation (e.g., Monday to Saturday, 6am to 11pm).
3 Configure Your Booking Settings
- Navigate to Administration \ Advanced Settings
- Open the “Booking Services” list.
- Click on the “Booking Service Settings” item.
- Set the “Booking Time Block” to 30 minutes.
- Specify the “Max Number of People Allowed for Each Booking” as 1.
- Limit the “Max Number of Concurrent Bookings” to 50.
- Open the “Extended” tab and enable “Show popular items”, “Show services”, and “Show operators”. Disable “Show number of people”.
- Enable “Get Client Mobile” and “Client Mobile is Required” (you can also enable “Get client email” if you want to get your clients' email addresses).
- Enable “Notify Client by SMS” under the “Notifications” tab.
4 Create Operator Profiles
- Navigate to Administration \ Advanced Settings
- Open the “Booking Services” list.
- Click on the “Operators” item.
- Add your staff profiles, including their first name, last name, display name, and schedule.
- Specify each operator’s work schedule, e.g., Monday, Tuesday, and Friday from 6am to 2pm.
5 Set Up Your Services
- Navigate to Administration \ Advanced Settings
- Open the “Booking Services” list.
- Click on the “Services” item.
- Create your services, such as “Facials and body exfoliation”.
- For each service, specify details like name, duration (30 minutes), cost ($60), cost description, and display color (pink).
- Assign operators to services based on their availability and skills.
- For each service, enable “Online Booking Allowed”.
- Customise the “Online Booking Name” and description, e.g., “Facials and Body Exfoliation (From $60)”.
6 Configure Advanced Settings
- Navigate to Administration \ Advanced Settings
- Open the “System Settings” list.
- Click on the “Automation Rules” item. You can define custom notification content and add a cancellation link to email/SMS notifications here.
- You can also manage “Operator Schedule” and “Public Holidays” in the Administration section.
7 Go Live and Start Accepting Online Bookings
- Once you’ve completed the setup, your ‘Make Booking Online’ system is ready to launch.
- Start promoting your online booking service to attract customers.