Running a successful barber shop requires more than just great haircuts; it’s about providing exceptional customer service and streamlining your operations. With online booking systems like Make Booking Online, you can take your barber shop to the next level. Here’s how:

Configuring Your Booking System: Barber Shop

1 Set Up Your Business Profile

  • Navigate to Administration \ Advanced Settings
  • Open the “Business Profile” list.
  • Enter your “Contact Details”, Social Media Details" and links, “Postal Address”, and “Location Info”.
  • Upload your “Business Logo” files, including logo (recommended size: 180x70 pixels), logo sign (no text, recommended size: 128x128 pixels), banner (recommended size: 1200x500 pixels), and side image (recommended size: 450x300 pixels).
docs.makebooking.online - Make Booking Online, Advanced Settings Menu

2 Define Your Business Hours

  • Navigate to Administration \ Advanced Settings
  • Open the “Business Profile” list.
  • Click on the “Business Hours” item.
  • Set your business days and hours of operation (e.g., Monday to Saturday, 9am to 5pm).

3 Configure Your Booking Settings

  • Navigate to Administration \ Advanced Settings
  • Open the “Booking Services” list.
  • Click on the “Booking Service Settings” item.
  • Set the “Booking Time Block” to 30 minutes.
  • Specify the “Max Number of People Allowed for Each Booking” as 1.
  • Limit the “Max Number of Concurrent Bookings” to 50.
  • Open the “Extended” tab and enable “Show popular items”, “Show services”, and “Show operators”. Disable “Show number of people”.
  • Enable “Get Client Mobile” and “Client Mobile is Required” (you can also enable “Get client email” if you want to get your clients' email addresses).
  • Enable “Notify Client by SMS” under the “Notifications” tab.

4 Create Operator Profiles

  • Navigate to Administration \ Advanced Settings
  • Open the “Booking Services” list.
  • Click on the “Operators” item.
  • Add your staff profiles, including their first name, last name, display name, and schedule.
  • Specify each operator’s work schedule, e.g., Monday, Tuesday, and Friday from 9am to 5pm.

5 Set Up Your Services

  • Navigate to Administration \ Advanced Settings
  • Open the “Booking Services” list.
  • Click on the “Services” item.
  • Create your services, such as “Men Hair Cut and Style”.
  • For each service, specify details like name, duration (30 minutes), cost ($39), cost description, and display color (blue).
  • Assign operators to services based on their availability and skills.
  • For each service, enable “Online Booking Allowed”.
  • Customise the “Online Booking Name” and description, e.g., “Standard Style Haircut (From $39)”.

6 Configure Advanced Settings

  • Navigate to Administration \ Advanced Settings
  • Open the “System Settings” list.
  • Click on the “Automation Rules” item. You can define custom notification content and add a cancellation link to email/SMS notifications here.
  • You can also manage “Operator Schedule” and “Public Holidays” in the Administration section.

7 Go Live and Start Accepting Online Bookings

  • Once you’ve completed the setup, your ‘Make Booking Online’ system is ready to launch.
  • Start promoting your online booking service to attract customers.